I'm trying to install a free utility (Caffeine) and I get the same problem: the spinning cursor, but no actual progress. The problem seems to be with the App Store. So - without access to the purchase record of the machine, but with admin privileges, how can I see what is going on? Ideally, how can I upgrade this machine to Yosemite? I've looked at this answer but I find that the CRL is already set to "off". Forcing destination format to ARGB_8 for CG_Context". I've found the Console Messages, but the only thing I see there is "This isn't a bitmap context. I do have admin privileges on the machine. An internet search told me to check the "Purchases" tab on the App Store, but for that I need my boss's password. Change that account name to match the new name of the home folder.
The account name also appears in the Home directory field, after /Users/. Change the Account name field to match the new name of the home folder. The next day, after more than 20 hours, I still saw the spinning cursor. From the list of users on the left, Control-click the user you're renaming, then choose Advanced Options. I thought that maybe it was just a huge download, so I left it on for the night. When I try the update to Yosemite, though, I get the spinning cursor and it stays that way. I first did the "Software Updates" which was ready in a few minutes. The "About this Mac" gives me the following information:
I have an old Mac, currently running Mac OS X 10.6.8 "Snow Leopard" that I must upgrade to OS X 10.10 "Yosemite".
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